Terms and Conditions

All our vehicles have full comprehensive, vehicle and public liability insurance cover; this covers the vehicle and passengers whilst in operation. Passengers should however ensure that they have sufficient cover for any personal items/luggage that they bring onto the vehicle.

All vehicles are fully licensed to carry fare paying passengers by Conwy Borough Council.

Although every care will be taken to ensure the safe keeping of personal property, Diamond-Line Premier Chauffeurs cannot accept liability for any losses. The client will be held responsible for the repair or valet charges for our vehicle should they cause any damage or soiling during the journey.

Diamond-Line Premier Chauffeurs reserves the right to refuse to carry any passengers who in our drivers’ opinion are under the influence of alcohol or drugs. Any car parking or entrance fees will be charged at cost. Diamond-Line Premier Chauffeurs will not carry pets or animals unless by special arrangement. Excess charges will be made for any extra mileage requested by passengers further to our quote.



All reservations must be made directly with the Diamond-Line Office (01492 546785) or www.diamond-line.co.uk. info@diamond-line.co.uk All reservation are a legally binding contract and are confirmed once you receive our completed booking form, however we reserve the right to cancel any bookings until a 25%deposit is paid. If paying by credit card, the full amount must be cleared 72 hours prior to date of travel. Credit card payments attract a 2.5% administration fee.



All reservations confirmed by our booking form carry a cancellation fee of 50% Cancellations made less then 48 hours prior to scheduled journeys will be charges in full. Diamond-line Premier Chauffeurs reserve the right to apply fuel surcharges. We own the copyright to the information contained on this web page, we are licensed by the copyright owner to display the information or we are authorised to display it. Please note that you are not authorised to distribute, copy or display this web page, any other pages within this website or any section thereof for commercial gain or otherwise, and you may only use the information for your own internal purposes.

You are forbidden from collecting information from our website and incorporating it into your own database or products. You are also forbidden from linking pages from our web site to your own or another web site in any way without our express written consent. If you undertake any of these prohibited activities we put you on notice that you are breaching our and our licensors’ intellectual property rights in the information and we reserve the right to take action against you to uphold our rights, which may involve pursuing injunctive proceedings.


The information contained in this service has been compiled from sources believed to be reliable but no warranty, expressed or implied, is given that the information is complete or accurate nor that it is fit for a particular purpose. All such warranties are expressly disclaimed and excluded. Any opinions, recommendations and forecasts provided are not necessarily the current opinions, recommendations and forecasts of the contributors and may be changed at any time.


Neither ourselves nor any representative, agent or employee nor any connected company or party shall be liable to a user of this service or to any third party for any loss or injury arising out of the information or any actions taken or not taken in response to any information or a user’s use of (or inability to use) this service.


Our Company and its connected companies, and/or the officers and employees of those companies, may have a position in, or engage in transactions in, any of the securities mentioned or in related securities.


Nothing on this website shall be taken as an inducement to any person to invest in or otherwise deal with any shares of our organisation.

Contact us today to discuss your individual requirements

info@diamond-line.co.uk Mobile 07795 832495 Office 01492 546785